METOS SUPPORT CENTRE
Whether you own one of our systems or are looking to invest in one, you’ve come to the right place.
To ensure your system is up and running smoothly we offer technical support in four steps:
Always include the station serial number, your username and the name of the dealer who you bought from when you send a support request as this enables us to check the problem faster. Link to contact form specific to this with fields to reflect above information requested.
Provide us with the details of who delivered your METOS System. Again, include this in the service request form.
You can contact your local distributor or METOS UK for a multitude of queries including platform configuration software and App training, firmware upload, disease models training, station installation, data Interpretation, sensor installation and start-up, data export and station upgrade specification.Distributors
Should you need to contact the PESSL Instruments Support Centre directly, they are available for remote firmware upload, disease models activation, support on field climate data interpretation and data interventions, hardware failure check-ups and complex solution configurations.Pessl Instruments Support Center